Privacy Policy

Privacy Policy

Your privacy is important to us. This policy outlines how we collect, use, and protect your personal information.

Last updated: December 2024

At Poetry & Pottery, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or make a purchase.

Information We Collect

We collect information you provide directly to us, such as when you create an account, make a purchase, sign up for our newsletter, or contact us. This may include your name, email address, postal address, phone number, and payment information. We also automatically collect certain information when you visit our website, including your IP address, browser type, operating system, and browsing behavior.

How We Use Your Information

We use the information we collect to process and fulfill your orders, communicate with you about your orders and our products, send you marketing communications (with your consent), improve our website and services, and comply with legal obligations. We may also use your information to personalize your shopping experience and recommend products that may interest you.

Information Sharing

We do not sell, trade, or otherwise transfer your personal information to third parties without your consent, except as necessary to fulfill your orders (such as shipping carriers), process payments, or comply with legal requirements. We may share aggregated, non-personal information with partners for analytics purposes.

Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

Cookies and Tracking

We use cookies and similar tracking technologies to enhance your browsing experience, analyze website traffic, and understand where our visitors come from. You can control cookies through your browser settings, but disabling cookies may affect your ability to use certain features of our website.

Your Rights

You have the right to access, correct, or delete your personal information. You may also opt out of marketing communications at any time by clicking the unsubscribe link in our emails or contacting us directly. If you have any questions about your rights or wish to exercise them, please contact us using the information below.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any material changes by posting the new Privacy Policy on our website and updating the 'Last Updated' date.

Questions About Our Privacy Policy?

If you have any questions or concerns about our privacy practices, please contact us.

privacy@poetryandpottery.com