Terms of Service
Please read these terms carefully before using our website or making a purchase.
Welcome to Poetry & Pottery. By accessing or using our website, you agree to be bound by these Terms of Service. Please read them carefully before making a purchase or using our services.
1. Acceptance of Terms
By accessing and using this website, you accept and agree to be bound by these Terms of Service and our Privacy Policy. If you do not agree to these terms, please do not use our website or services.
2. Products and Pricing
All products displayed on our website are handmade and may have slight variations in color, size, and finish. These variations are a natural characteristic of handcrafted pottery and are not considered defects. Prices are subject to change without notice. We reserve the right to modify or discontinue any product at any time.
3. Orders and Payment
When you place an order, you are making an offer to purchase. We reserve the right to accept or decline your order for any reason. Payment must be received in full before your order is processed. We accept major credit cards and other payment methods as displayed at checkout.
4. Shipping and Delivery
Shipping times and costs vary based on your location and selected shipping method. We are not responsible for delays caused by shipping carriers or customs. Risk of loss and title for items pass to you upon delivery to the carrier. Please refer to our Shipping page for detailed information.
5. Returns and Refunds
We offer a 30-day return policy for unused items in their original condition. Items must be returned in their original packaging. Custom orders and sale items are final sale and cannot be returned. Refunds will be processed within 5-7 business days after we receive the returned item. Please refer to our Shipping & Returns page for detailed instructions.
6. Intellectual Property
All content on this website, including images, text, designs, and logos, is the property of Poetry & Pottery and is protected by copyright and trademark laws. You may not reproduce, distribute, or create derivative works without our express written permission.
7. User Accounts
You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account. You agree to notify us immediately of any unauthorized use of your account. We reserve the right to suspend or terminate accounts that violate these terms.
8. Limitation of Liability
To the fullest extent permitted by law, Poetry & Pottery shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of our website or products. Our total liability shall not exceed the amount you paid for the specific product giving rise to the claim.
9. Governing Law
These Terms of Service shall be governed by and construed in accordance with the laws of India, without regard to its conflict of law provisions. Any disputes arising from these terms shall be resolved in the courts of India.
10. Changes to Terms
We reserve the right to modify these Terms of Service at any time. Changes will be effective immediately upon posting on our website. Your continued use of our website after changes are posted constitutes your acceptance of the modified terms.
Questions About Our Terms?
If you have any questions about these Terms of Service, please contact us.
legal@poetryandpottery.com